Secure Customer Support

Need Help With Your NinerIQ Account?

Support requests are handled through your secure customer account so we can quickly identify your reports, billing history, and account details.

Contact Support

Need assistance with a report, payment, account access, billing question, refund request, or technical issue?


For security and privacy reasons, support requests are accepted from registered NinerIQ users only.

We Can Help With

  • ✓ Existing Reports
  • ✓ Billing Questions
  • ✓ Refund Requests
  • ✓ Account Access Issues
  • ✓ Technical Support
  • ✓ General Questions

Response Time

Most support requests receive a response within one business day.

Account Security

To protect customer information, support requests are accepted only through authenticated NinerIQ accounts.

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